WorkTalora

Terms of Service

Last updated: July 20, 2026

These Terms of Service ("Terms") govern your access to and use of WorkTalora (the "Service"), provided by Summit App Company LLC ("Summit App Company", "we", "us", or "our"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms.

1. The Service

WorkTalora is a web and mobile application for employee scheduling, time tracking, and workforce management for small teams. Access is provided on a subscription basis, with a free trial available to new companies.

2. Accounts and Authority

You must provide accurate account information and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. If you register on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms. Individual users must be of legal age in their jurisdiction.

3. Acceptable Use

You must not misuse the Service. In particular, you agree not to:

  • Use the Service for any unlawful, fraudulent, or deceptive purpose;
  • Send spam or unsolicited communications through the Service;
  • Infringe on intellectual property, privacy, or other rights of any person;
  • Introduce malware, probe or scan the Service, or interfere with its security or integrity;
  • Scrape, harvest, or extract data from the Service by automated means;
  • Reverse engineer, resell, or redistribute the Service, or circumvent any technical limits.

4. Intellectual Property

Summit App Company LLC retains all right, title, and interest in and to the Service, including its software, documentation, and branding. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Service within your subscribed plan. You retain ownership of the content you submit to the Service, and grant us a limited license to host and process that content solely to provide the Service.

5. Payments, Subscriptions, and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, taxes, cancellations, and refund mechanics are governed by Paddle's Buyer Terms.

Your subscription tier is determined automatically by the number of active employees in your company. Subscriptions renew on the billing cadence you selected until canceled. See our pricing page for current plans and our refund policy for details on refund requests.

6. Service Level

We work hard to keep the Service available and performing well, but we do not guarantee that it will be uninterrupted, error-free, or free from security incidents. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

7. Suspension and Termination

We may suspend or terminate access to the Service for:

  • Material breach of these Terms;
  • Non-payment of fees;
  • Security, fraud, or abuse risk;
  • Repeated or serious violations of our policies.

On termination, your right to use the Service ends. You may request an export of your company data by contacting support within a reasonable window before deletion.

8. Limitation of Liability

To the fullest extent permitted by law, our aggregate liability arising out of or related to the Service is capped at the fees you paid to Paddle for the Service during the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, special, or exemplary damages, including loss of profits, data, or goodwill. Nothing in these Terms limits liability that cannot be limited under applicable law (such as for fraud, death, or personal injury caused by negligence).

9. Indemnity

You agree to indemnify and hold Summit App Company LLC harmless from claims arising out of your content, your unlawful use of the Service, or your breach of these Terms.

10. Governing Law

These Terms are governed by the laws of the United States and the state in which Summit App Company LLC is organized, without regard to conflict-of-laws principles. Disputes will be resolved in the courts of that jurisdiction, except where local law requires otherwise.

11. Changes

We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Your continued use after changes take effect constitutes acceptance of the updated Terms.

12. Contact

Summit App Company LLC — questions about these Terms can be sent through the in-app support channel.